Terms & Conditions
Welcome to Clean Nation. These Terms & Conditions govern your use of our website and the cleaning services we provide. By accessing our website or booking a service, you agree to comply with these terms.
Acceptance of Terms
By using our website or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.
Our Services
Clean Nation provides residential and commercial cleaning services across Australia. All bookings are subject to availability, confirmation, and service area coverage.
Bookings
- Customers must provide accurate booking information.
- Booking confirmations will be sent once your request has been reviewed.
- We reserve the right to refuse or cancel bookings where necessary.
Pricing & Payments
- All prices are quoted in Australian Dollars (AUD).
- Pricing may vary depending on the property size, condition, and service requirements.
- Payment must be made using the agreed payment method unless otherwise arranged.
Cancellations & Rescheduling
Customers may request to cancel or reschedule their booking by providing reasonable notice. Clean Nation reserves the right to reschedule services due to unforeseen circumstances, including severe weather or operational issues.
Customer Responsibilities
Customers are responsible for:
- Providing safe access to the property.
- Ensuring utilities such as water and electricity are available where required.
- Informing us of any special instructions or potential hazards before the service begins.
Satisfaction Guarantee
We strive to deliver high-quality cleaning services. If you are dissatisfied with the completed service, please contact us within 24 hours so we can review the issue and, where appropriate, arrange a suitable resolution.
Limitation of Liability
While we take every reasonable precaution when providing our services, Clean Nation shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services, except where required by applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms & Conditions at any time without prior notice. The latest version will always be available on this page, and continued use of our website or services constitutes acceptance of any updates.
Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes arising from the use of our website or services shall be subject to the applicable Australian laws and courts.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us
- info@cleannation.com.au
- +61 480 810 142
- cleannation.com.au